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APT Professional may not work as expected under Windows XP Service Pack 2
Symptoms: On a computer that is running Microsoft Windows XP with Service Pack 2 (SP2) installed, APT Professional may not work as expected. The APT function centre will appear in the system tray, however in the browser window you will receive an error message saying that a connection cannot be established or a server cannot be found.
Cause: This problem occurs because APT Professional connects to a loopback address other than 127.0.0.1. Windows XP Service Pack 2 (SP2) prevents connections to all IP addresses that are in the loopback address range except for 127.0.0.1.
Resolution: This is a known issue with SP2 that can be rectified by downloading this patch from the Microsoft Download Centre.
Further Information: Further information can be obtained by reading Microsoft Knowledge Base Article 884020
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